Cookies
Our website uses cookies. These cookies are used to ensure that you are sent the correct content when your computer requests it. We also use cookies to store special information about services provided especially for you, such as pre-sales and special offers. If you choose to buy something, we will use a cookie to remember your choice as you move through our web site.
In addition we host content from some third parties that place cookies on your computer. These providers include our advertising partners, as well as companies such as Google and Facebook. Some of these cookies have 'far future' expiration dates - in other words, they are designed to stay on your computer for as long as possible.
Your Cookie Preferences
Your current cookie preference is:
You can clear your cookies at any time via your web browser's settings pages.
Cookies Description
The cookies we use are grouped into two categories - 'Functional' (essential for the correct functioning of our website) and 'Other'. You can find details about each of the cookies we set below.
Functional / Essential Cookies
| Name | Cookie(s) | Description | Lifespan |
| Session | [redacted] | Application server session cookie. Allows web servers to keep track your order (e.g. your ticket selections) throughout the purchase process. | Session |
| Traffic Control | sclid | Rate limiting (used for restricting traffic to our site when we are very busy). | Session |
| Pre-Sale | pre | Pre-Sale (if we are running a password protected pre-sale, it is kept here). | Session |
| Source Tracking | src | Holds the source of your booking e.g. where you came from before you landed on our website (used in reporting by promoters of events). | 72 hours |
| Custom Data | inf | Used to save custom data from an affiliate or external alongside a user's order (e.g. a mailing list ID that this link was clicked from). | Session |
| Offers and Codes |
see-offer
see-codes |
Stores user entered offer/discount/registration codes used to allow access to certain ticket types. Stored in a cookie so that once you enter a code, the website remembers it (and auto applies it if you refresh the ticket selection page) until you close your browser window. | 30 minutes |
| Order Linking | see-order-link | Allows user orders to be linked together for certain events. | 20 minutes |
| Fan-Share | rep | Used to track sales made via a link generated from a user of our Fan-Share platform. | 30 minutes |
| Affiliate Tracking | aff | Stores the affiliate ID (used for tracking affiliate referrals). | 24 hours |
| Affiliate Window | aw | Tracks sales for bookings made via links provided by Affiliate Window (an affiliate marketing company). | 30 days |
| Localisation | lang | Used to apply the user selected language/culture settings (including translations) when browsing the website. | 1 year |
| Localisation (Google Translate) |
googtrans
google-language |
Used to apply language translations (where applicable) for dynamic content on the website. Powered by Google Translate. | Session |
| User Authentication |
SeeWeb.UserAuth
SeeWeb.UserName |
Set when you log in with a user account, to acknowledge you are logged in and give access to 'user only' areas of the website. | Session (6 months if you select 'remember me') |
| Cookie Consent | see-gdpr-consent | Set when you accept our use of cookies via the cookie information banner at the bottom of the page. Once you've accepted we won't show this message again. | 6 months |
| Localisation | see-country-code | Used in detecting if you are accessing one of the See Tickets sites outside of the country it is hosted in (in which case a link is shown pointing you to the See Tickets site for your country) | Session |
| Amazon Pay |
amazon-pay-connectedAuth
apay-session-set |
Used on sites where Amazon Pay is available as a payment method. Used to track the logged in Amazon account throughout the checkout process | Session |
| Stripe |
___stripe_mid
___stripe_sid |
Cookies set by Stripe (our payment card processor) to facilite card payments on our websites. | Session |
Other Cookies (Non-essential)
| Name | Cookie(s) | Description | Lifespan |
| Analytics/Tag Manager (Google) |
_ga
_gat _gid _lc.visitor_id.* |
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. Please note that these cookies may still be set even if you choose to accept 'functional' cookies only. In this case, Google Tag Manager will be initialised with the correct consent mode and no personal data will be collected. |
1 year |
| User Reviews (BazaarVoice) |
BVImplmain_site
BVBBRANDID BVBBRANDSID |
Applied by a third-party library from BazaarVoice which is used to manage user reviews for our events. | 1 year |
| _fbp | Used to track purchase events and user behaviour via Facebook. | 1 month | |
| Hotjar | _hj* | Used to analyse user behaviour (such as button clicks, UI interaction) in order for us to continuously improve the user interface and experience on our sites. | 1 year |
| Beyable | beyable-* | A personalistion system used to recommend events, display messages to users based on their site interactions and previously viewed events. | 1 year |
| Blue | blueID | Set by a marketing/tracking company to provide insights on customer interests. | 1 year |
Other cookies (placed by our partners)
Some cookies maybe be placed on your computer by third parties and partners we work with. These cookies may differ depending on the event you buy tickets for. Full information can be made available on request.